WebAug 5, 2024 · The relationship name for feed items is Feeds, not FeedItems. The below query should work: [SELECT Id, CaseNumber, (SELECT Id, Title From Feeds) From Case] Share. Improve this answer. Follow. answered Aug 5, … WebJan 4, 2024 · This is enough for example on accounts or opportunities to determine what is relevant. However, when using case feeds every activity done through a case feed …
how to stop actions from showing up on the feed tab - Salesforce …
WebDec 17, 2024 · Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, … WebMar 22, 2024 · 1. Create a “Follow-Up On” Date/Time and “Next Step” Fields. To prevent stale cases, set a short, reasonable follow-up time based on the next steps. To start, you’ll need to create two new fields on the … dick\u0027s sporting goods dublin
Customizing the Layout and Appearance of Case Feed - Salesforce
WebSalesforce Chatter is the largest enterprise social network that empowers employees to connect, collaborate, share data, exchange files, and expertize all in the real-time. It helps to increase efficiency, drive productivity and innovation across departments. From sales to marketing and management departments, the entire Company may use Chatter ... WebJun 30, 2024 · Support staff have been using chatter to communicate internally on case records. We want to launch a customer community that will allow customer community users to create cases and view existing cases they created. The default layout comes with a chatter feed sidebar component that lets customers post to chatter to make a comment … WebApr 7, 2024 · Chatter doesn’t seem to be setup for notifications so the customer know an update occurred. Case Comments don’t have any rich formatting or inline images. It would seem that Salesforce support is copying email messages into Case Comments, but I’m not 100% positive, but I can see all the communication via the Salesforce community … beasiswa csr ut